Welcome to Drape Hut (“we,” “us,” or “our”). These Terms and Conditions govern your use of www.drapehut.com and all purchases made through our website. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Customers

Drape Hut caters to fashion-conscious individuals who appreciate elegant, draped silhouettes and effortless style. Our products are designed for those who value quality craftsmanship and timeless wardrobe essentials.

2. Website Use

2.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases on our site.

2.2 Account Responsibility

When creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized account use

2.3 Prohibited Activities

You may not:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Use automated systems to extract data from our site

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur due to screen settings and photography techniques.

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Intimate apparel
  • Items marked “final sale” or “non-returnable”

4. Orders and Payments

4.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full order amount to your selected payment method at the time of purchase.

4.3 Pricing

All prices are in US Dollars (USD) and exclude applicable taxes and shipping fees unless otherwise stated.

5. Shipping and Delivery

5.1 Processing Time

Orders typically process within 1-2 business days before shipment.

5.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): DHL or FedEx, 10-15 business days after shipment
  • Free Shipping: EMS for orders over $50, 15-25 business days after shipment

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary based on location and customs processing.

5.4 Delivery Issues

You are responsible for:

  • Providing accurate shipping information
  • Any additional customs fees or import taxes
  • Reporting lost or damaged shipments within 7 days of delivery

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for most items. To qualify:

  • Items must be unworn, unwashed, and with original tags
  • Complete our online return form or email [email protected]
  • Use the provided return label or ship to: Drape Hut Returns, 1 Tanaquay Court, Savannah, US 31411

6.2 Refunds

Refunds will be issued to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.

6.3 Exchanges

For size or color exchanges:

  • Indicate “Exchange” on your return form
  • Specify your desired replacement
  • We cover return shipping for exchanges
  • New items ship within 2 business days of receiving your return

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Drape Hut shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our liability for any claim related to your purchase is limited to the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date. Your continued use of our site constitutes acceptance of the revised terms.

11. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA, without regard to conflict of law principles.

12. Contact Us

For questions about these Terms or your orders, please contact our Savannah-based concierge team:

Email: [email protected]
Address: 1 Tanaquay Court, Savannah, US 31411

Thank you for choosing Drape Hut. We appreciate the opportunity to help you find pieces that drape perfectly in your wardrobe.