At Drape Hut, we approach your privacy with the same care we devote to our garment construction. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit drapehut.com or make purchases from our global boutique.

1. Information We Collect

Like the precise measurements we take for our made-to-drape pieces, we collect only essential information to serve you better:

  • Personal Details: Name, email address, shipping/billing address, and contact information provided during checkout
  • Transaction Data: Payment details (processed securely through our PCI-compliant partners), purchase history, and order preferences
  • Technical Information: IP address, browser type, device information, and website usage patterns
  • Communication Records: Correspondence with our Savannah-based concierge team

2. How We Use Your Information

We handle your data with the same attention to detail as our fabric selection process:

  • To process transactions and deliver your curated selections worldwide (excluding certain Asian and remote regions)
  • To provide personalized service reminiscent of our made-to-measure approach
  • To improve our digital boutique experience as thoughtfully as we refine our collections
  • To communicate about orders, promotions, and style updates (only with your consent)
  • To maintain the security of your account and our systems

3. Data Sharing & Disclosure

Like the selective partnerships we maintain with fabric suppliers, we share information only when essential:

  • With payment processors (Visa, MasterCard, JCB, PayPal) to complete transactions
  • With shipping carriers to deliver your purchases globally
  • When required by law or to protect our rights and safety
  • With service providers who assist our operations under strict confidentiality

We never sell your personal information to third parties.

4. Data Storage & Security

We protect your information with the same dedication we apply to safeguarding delicate textiles:

  • All data is stored on secure servers with bank-level 256-bit SSL encryption
  • Payment information is processed through PCI-DSS compliant services
  • Regular security audits ensure continuous protection
  • Data is retained only as long as necessary to serve you or meet legal requirements

5. Your Rights & Choices

Just as we offer customization in our designs, you have control over your data:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request removal of your data under certain circumstances
  • Opt-Out: Unsubscribe from marketing communications
  • Restriction: Limit how we use your data

To exercise these rights, contact our privacy team at [email protected].

6. Cookies & Tracking Technologies

Our website uses carefully selected digital tools to enhance your experience:

  • Essential Cookies: Enable core functions like shopping cart and checkout
  • Analytical Cookies: Help us understand how customers interact with our site
  • Preference Cookies: Remember your settings for future visits
  • Marketing Cookies: Used only with consent to show relevant promotions

You may adjust cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

As a global boutique serving clients from New York to Paris, data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Policy Updates

We may update this policy as our business evolves, just as we refine our seasonal collections. Significant changes will be communicated through our website or email.

9. Contact Us

For privacy inquiries, please contact:
Drape Hut Privacy Team
1 Tanaquay Court, Savannah, US 31411
[email protected]

We’re committed to making your privacy experience as effortless as draping one of our signature silhouettes.