Just as we carefully curate our collections, we’ve crafted these answers with the same attention to detail you expect from Drape Hut.

About Our Products

What styles can I find at Drape Hut?
Our collections transition effortlessly from day to evening, featuring designer-quality pieces inspired by global fashion capitals. You’ll find:
  • Issey Miyake-inspired pleats
  • Romantic Batsheva-style dresses
  • Timeless capsule wardrobe essentials
  • Size-inclusive options across dresses, pants, shorts, skirts, and tops
How do I know if an item will fit me?
Each product page includes detailed size charts with measurements. We recommend comparing these to your best-fitting garments. Remember our 15-day return policy gives you confidence to find your perfect fit.
Are your fabrics high quality?
Absolutely. Just as we carefully source each piece from New York to Paris, we select fabrics that balance luxury with practicality—perfect for the discerning yet practical shopper.

Ordering & Payments

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Your security is as important to us as the craftsmanship in our pieces. We use industry-standard encryption for all transactions.
Can I modify or cancel my order?
Orders enter processing quickly (within 1-2 days) to ensure speedy delivery. Contact us immediately at [email protected] if you need changes—we’ll do our best to accommodate.

Global Delivery

What are my shipping options?
✈️ Express Shipping ($12.95 flat rate): 10-15 business days via DHL/FedEx
🎁 Free Standard Shipping: 15-25 business days via EMS (orders over $50)
Do you ship to my country?
We deliver worldwide except some Asian countries and remote regions. Like our collections, we’re constantly expanding our reach—contact us if you don’t see your location.
How is my order packaged?
Each shipment from our Savannah headquarters receives:
  • Expert packaging to protect delicate details
  • Packing slip for easy returns
  • Full tracking from studio to your home

Returns & Exchanges

What’s your return policy?
We offer 15-day returns because we understand true style sometimes takes a second try. Items must be unworn with tags attached.
How do I initiate a return?
Use the packing slip included with your order or email [email protected]. Our Savannah-based team speaks both fashion and logistics fluently.
When will I receive my refund?
Refunds process within 5-7 business days after we receive your return. Just like our delivery options, we aim to be as responsive with refunds.

Account & Services

How do I track my order?
Tracking information is emailed once your order ships from Savannah. You can follow its journey from our studio to your wardrobe.
Do you offer styling advice?
Our team lives and breathes fashion. Email us at [email protected]—we’re happy to help you build a timeless collection.
Will you be adding more product categories?
Just as fashion evolves, so do we. Sign up for our newsletter to be the first to know about new additions to our curated collections.

Still have questions? Contact our Savannah-based team at [email protected]. We’re as responsive as our shipping options.